Delete your account

Last updated September 18, 2026

You can delete your XpoCapture account and its data at any time. Two ways:

In the app (immediate)

1. Open XpoCapture and go to the Account tab.
2. Tap Delete account and confirm.

Your sign-in is removed immediately and you are signed out. Your plans, booth visits, captured photos and recordings, reports and profile are deleted from our systems within 30 days (backups roll off within 35 days).

By email

If you no longer have the app, email hello@xpocapture.com from the address on the account with the subject "Delete my XpoCapture account". We will confirm the request and delete the account within 30 days.

What is deleted, and what may be kept

• Deleted: your identity, profile, company workspace if you are its only member, goals and plans, booth visits, captured media, follow-ups and reports.
• Kept: if your workspace has other members, captures you made remain part of the workspace's shared report unless an administrator removes them. Records we are required to keep for legal or accounting reasons are retained only as long as required.

See our privacy policy for details.